E3 | how community & partnership transforms disaster response

Interview with Dave McGraw

In this episode, Angela Devlen is joined by Dave McGraw of Spanish Peaks Health Center, in Colorado. He shares the incredible story of how they evacuated all of their residents during a major wildfire in 2018 and the details behind ensuring every resident safely returned home.

In this episode they discuss:

• The lessons learned from a 2013 wildfire event and the difference it made on how they communicated with residents and their families in 2018

• How critical refining their logistics, staging areas, tracking of residents, and the role of staff was instrumental to safe care of their residents in each stage of the evacuation

• How resiliency allows caregivers to continue to provide services and the importance of continuity planning efforts

E4 | how connection cultivates resilience

Interview with Heather Costa

In this episode, Angela Devlen is joined by Heather Costa, Director of Technology Resilience at Mayo Clinic. She is passionate about keeping “our why” at the center of our work and shares how our purpose is core to who we are.

In this episode they discuss:

• Lessons learned from leading programs at world-class organizations and why this work is highly relational

• How committing to the humanity of our work allows us to do the work that we do and take care of patients no matter what

• How the connection is the answer to tackling and dismantling the systems that marginalize the communities we serve

E5 | accessibility & equity in healthcare

Interview with Angie M Santiago

In this episode, Angela Devlen is joined by Angie M Santiago, Vice-President of Administration at Wakefield Brunswick. They dive straight into how Hurricane Andrew hitting South Florida in 1992 launched her career in emergency management.

In this episode they discuss:

• How a systems approach can optimize health care and disaster response

• Dismantling systems that continue to marginalize the communities we serve

• Tackling root cause issues and barriers preventing access to care and health equity

E6 | the multiplier effect in emergency management

Interview with Kevin Arthur

In this episode, Angela Devlen is joined by Kevin Arthur, Emergency Management Program Manager, Primary Children’s, Intermountain Health where he shares one incredible gem after another about leadership, how they continued operations after suddenly losing a large segment of their ICU, and how resilience in the end is all about people.

In this episode they discuss:

• The multiplier effect and how it contributes to the growth and excellence of our teams

• Our responsibility as leaders to mentor others in the profession to help advance their career

• Reframing failure and consideration of the value of learning in our path towards success

E7 | lessons learned: recovery solutions that endure following disasters

Interview with Desiree Matel-Andersen

In this episode, Angela Devlen is joined by Desiree Matel-Anderson, Founder + Chief Wrangler at the Field Innovation Team. Desi offers an inspiring perspective on resilience and shares her firsthand experiences from active shooter events to international disaster response.

In this episode they discuss:

• Their personal experiences in disasters and how that informs the way we do our work

• Sheltering needs in disasters following our response together during Hurricane Harvey

• Inspiring stories of survivors and how solutions that are aligned with local needs improves community readiness and recovery following disasters

Subscribe to our YouTube channel to be notified of future seasons and episodes…